Case Studies Selector


EXECUTIVE SUMMARY
Summary
Name :
Wishart Paint Supplies
Business :
Paint Supplies
Reps :
3 Truck Sales people
Printers :
HP 450
Financials :
Attache
Device
Symbol SPT 1800
Business Situation
W.P.S. did not have a computer system - all facets of their operation were done manually. When Rod Wishart purchased the business two years ago he set about modernising all systems
Solution
Attaché accounting software was implemented and SalesLink Mobile was installed as a mobile handheld solution for three trucks.
Return on Investment

"We've saved hours of re-keying work" - Rod Wishart. SalesLink estimate a full payback of around twelve months.

Software Consultants :

 J R Bryant Consulting.
Phone 02 4228 5452, email jrbconsult@shoal.net.au
Introduction
Wishart Paint Solutions are an established business based in the Wollongong suburb of Unanderra, just south of Sydney. They have been operating for over twenty years and currently have three trucks on the road selling paints to the Motor Vehicle Panel Repair trade.

W.P.S. service just under a thousand customers and carry over five thousand stock lines. The trucks carry approximately a thousand stock lines

Company Background
Rod Wishart purchased the company two years ago and set about implementing new financial systems and new technology to streamline the operation and create superior customer service. When Rod purchased the company they didn’t have a computer system.

Rod contacted his accountant who put him onto J R Bryant Consulting. They recommended Attaché Accounting software and SalesLink Mobile for the truck representatives, with Sales Link Mobile interfacing directly into Attaché. SalesLink was implemented in late 2005.

"It was obvious that a mobile Handheld Solution was required and J R Bryant Consulting demonstrated Saleslink Mobile as a solution that interfaced with Attaché Accounting Software."

Business Operation

The three trucks service the Illawarra district, South to Cooma and Bega, West to the Highlands and North to the edge of Sydney. Each truck representative captures the sales order on a Symbol SPT 1800. The sales order is then printed on the spot utilising a mobile printer. The drivers then return to base and transfer the orders via cradle back to SalesLink Server which auto exports the orders into Attaché. Currently the stock items are located by searching product numbers but a future enhancement will see the implementation of bar codes to allow quicker stock look up.

"Hours of re-keying work has been eliminated" said Rod. "The truck driver is in and out in 5 minutes. Our customer satisfaction has lifted – they’re a lot happier."

Triplication of work from a hand written docket to a hand written invoice and then manually keying the invoice into Attaché has become a one step process

 One of the reports from SalesLink Server is a summary of stock sold by sales person. This report can be for a range of days or a specific day. W.P.S. utilise this report to re-stock their trucks – the report consolidates the individual stock items sold and the truck is replenished on a daily basis.

"Hours of re-keying work has been eliminated" said Rod. "The truck driver is in and out in 5 minutes. Our customer satisfaction has lifted – they’re a lot happier."

Triplication of work from a hand written docket to a hand written invoice and then manually keying the invoice into Attaché has become a one step process

Testimonial
“Hours of re-keying work has been eliminated.” Rod Wishart.